Community Moving Crew Privacy Policy

This Privacy Policy describes how Community Moving Crew ("we," "us," or "our") collects, uses, and shares your personal information when you use our website, services, and interact with us.

1. Information We Collect

We collect information that you provide to us directly, as well as information we collect automatically through your use of our services.

Information You Provide Directly:

Contact Information: When you request a quote, book a service, or contact us, you may provide your name, email address, phone number, and physical address.

Service Details: Information about your move, including moving dates, addresses, inventory details, and any special instructions you provide.

Payment Information: We collect billing and payment details when you make a payment for our services. This information is processed securely through a third-party payment processor, and we do not store your full payment card details.

Information Collected Automatically:

Usage Data: When you visit our website, we may automatically collect information about your device and how you interact with our site. This includes your IP address, browser type, operating system, and the pages you view.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: We use your information to fulfill your moving service requests, schedule your move, process payments, and manage your account.

To Communicate with You: We use your contact information to send you service confirmations, updates about your move, and to respond to your inquiries and feedback.

Marketing and Promotions: With your consent, we may use your information to send you promotional emails, special offers, and newsletters. You can opt-out of these communications at any time.

Improving Our Services: We analyze data and feedback to improve our website, services, and the overall customer experience.

Legal and Safety: We may use your information to comply with legal obligations, enforce our terms and conditions, and protect the safety and security of our customers, employees, and property.

3. How We Share Your Information

We may share your information with third parties in the following limited circumstances:

With Service Providers: We may share your information with third-party vendors and partners who perform services on our behalf, such as payment processing, website analytics, and communication tools. These partners are obligated to protect your information and only use it for the purposes for which it was provided.

Legal Requirements: We may disclose your information if required to do so by law, court order, or in response to a valid legal request.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

4. Your Choices

Opt-Out of Marketing: You can opt-out of receiving marketing and promotional emails from us by following the unsubscribe instructions included in each email.

Access and Correction: You have the right to request access to the personal information we hold about you and to ask for corrections to be made. Please contact us at the email address below to make a request.

Do Not Track: Our website does not currently respond to "Do Not Track" signals from web browsers.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Community Moving Crew 901.860.4939